Omnisend Publishes Our Lone Wolf Paintball Story

Omnisend customer story: Lone Wolf Paintball, Yotpo to Omnisend

Omnisend has published a customer story about our work with Lone Wolf Paintball, a US outdoor and paintball brand on Shopify: From Yotpo to Omnisend: How Enflow Digital rebuilt Lone Wolf Paintball's lifecycle marketing. In it, Omnisend calls Enflow Digital "one of the top 5 agencies worldwide out of more than 4,000 in the program".

Why the brand moved

Yotpo announced it would retire its email and SMS tools, so Lone Wolf needed a new home for its SMS flows. When we audited the account, we found almost no email set up beyond Shopify's default abandoned checkout email.

What we built

  • moved the SMS flows, back-in-stock emails and forms to Omnisend, so everything runs in one place;
  • warmed up the sending domain before volume went up;
  • built abandonment flows, a post-review thank-you, and loyalty flows that add email to the old SMS ones;
  • added weekly campaigns from the second month, on a monthly content plan.

The results, as Omnisend published them

Measure Result
Revenue from automations, month 1 20% of store revenue
Revenue from email, month 3 28% of store revenue
Abandonment flow open rate 40%+
Recovered abandonment events 3.5 times Shopify's default
Post-review email open rate 87.5%

"Most brands that come to us aren't broken, they're just underbuilt," Karolina Uvarkina says in the story.

Moving off Yotpo yourself? Our Yotpo email and SMS migration checklist covers every step, and you can see how we work as an Omnisend email marketing agency.

Written by

Co-Founder, Head of Email

Karolina Uvarkina is a co-founder of Enflow Digital and its head of email. Before the agency she built and exited ecommerce businesses, leading their marketing. She has worked in email since 2018 and plans campaigns from customer data, as in the Black Friday VIP email Omnisend published about her work.

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