Email and SMS for ecommerce brands

Email Marketing Agency for Ecommerce Brands

Enflow Digital is an email and SMS marketing agency for ecommerce brands on Klaviyo, Omnisend and Brevo: founded in 2022, Omnisend Strategic Partner, working with stores in the US, UK and Europe. If flows are missing or switched off, or your list no longer opens, we fix that first. It starts with a free audit.

Ecommerce emails designed by Enflow Digital for its clients: jewelry, eyewear, supplements, menswear, tiny houses and device skins

Trusted by 100+ brands

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  • Vetz Petz logo
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Why ecommerce brands choose Enflow Digital

A founder-led agency, strategy built on your data, an honest platform comparison and a small senior team.

Enflow Digital in numbers

Published results from our work

The first two results come from Omnisend's published stories about our work, and the third is a Retention.com tool result, not an agency retainer result.

Email, SMS and retention marketing services for ecommerce brands

An email marketing agency plans, writes, designs and sends a store's emails, builds the flows that send on their own, and keeps the list healthy. We do all of that, plus SMS, WhatsApp and direct mail.

Most brands that hire us want retention marketing and lifecycle marketing: the emails, texts and letters that bring customers back to buy again.

Partnered with Omnisend, Klaviyo and Shopify

Enflow Digital is an Omnisend Strategic Partner, a Klaviyo Partner and a Shopify Partner. Omnisend's story about our work calls us "one of the top 5 agencies worldwide out of more than 4,000 in the program".

Klaviyo, Omnisend, Brevo and more

We run the email platform that fits your stack, connected to your store and your retention tools.

We also work in ActiveCampaign, Mailchimp, MailerLite and others.

How we decide what to build first

We start with an analysis of your data and build what is likely to earn the most first.

We begin with the welcome flow, the abandonment flows (cart, checkout, browse) and the win-back flow. Then we expand into post-purchase, loyalty, sunset and other flows. You pay first for the work with the highest revenue potential, so your budget goes further.

  1. Welcome

    Every new subscriber sees the welcome flow.

  2. Abandonment (cart, checkout, browse)

    Abandonment flows reach shoppers who already showed intent.

  3. Win-back

    The win-back flow reaches past buyers who went quiet.

  4. Then post-purchase, loyalty and sunset

    We add these flows once the first three run well.

How it works

We work in four steps, from a free audit of your account data to reports on revenue by flow and campaign.

  1. Discovery

    We audit your account data, goals, budget, list health and current setup for free.

  2. Strategy

    We rank opportunities by revenue potential and agree a plan that fits your budget.

  3. Implementation

    We build and launch flows and campaigns in your platform, highest earners first.

  4. Measurement and reporting

    We report revenue from email by flow and campaign, test changes and show what moved.

What we need from you: access to your email platform and store analytics, your brand files, and a yes or no on each draft. Your project manager runs the rest.

What to check before you choose an email marketing agency

Ask these six things on the first call: platform experience, results you can verify, who does the work, deliverability and consent, reporting and access, and contract terms. Here is our answer to each.

Experience across ecommerce niches

We run email and SMS only for ecommerce brands, across skincare and beauty, health and wellness, pet care, outdoor and sports, apparel and accessories, and food and drink.

What our clients say

Founders and marketing leads of ecommerce brands describe their work with Enflow Digital.

Meet the founders

Karolina Uvarkina and Julius Urbanavicius run Enflow Digital every day. Our team of project managers, copywriters and designers does the account work.

Email marketing agency questions, answered

What does an email marketing agency do for an ecommerce store?

An email marketing agency plans, writes, designs and sends a store's emails, and builds the automated flows that send on their own. For an ecommerce store, the work covers welcome, abandoned cart, post-purchase and win-back flows, regular campaigns, list segments and revenue reports. As an ecommerce email marketing agency, Enflow Digital covers each part.

Do you require long-term contracts?

No, Enflow Digital does not ask for a long-term contract. The work runs month to month, and you can stop with notice. Before any work starts, the free audit shows what we would fix first and why. You can judge the plan before you agree to it.

Who owns the account and the designs?

You own the account and the designs. We work in your own Klaviyo, Omnisend or Brevo account, and you keep full access the whole time. The copy and designs we make for you are yours, and every flow and template stays in your account if you stop working with us.

Is the email marketing audit really free?

Yes, the email marketing audit is free, with no obligation to hire us. We review your flows, campaigns, list health, segments and sending setup. You get a written list of what to fix first, ranked by revenue potential, to use with us or on your own. Book a free strategy session to start.

Which email platform should an ecommerce store use?

The right email platform depends on your store's stack, channels and growth plan. Klaviyo suits data-led Shopify brands that want deep segmentation. Omnisend combines email, SMS and push in one account. Brevo adds WhatsApp to email and SMS and prices by send volume. We compare the options against your stack before you choose or move.

Do you work with Klaviyo, Omnisend and Brevo?

Yes, Enflow Digital works in Klaviyo and Omnisend every day and also runs Brevo accounts. We are an Omnisend Strategic Partner, a Klaviyo Partner and a Brevo Pioneer Partner. A partner program may pay us a referral fee, and we tell you when one applies. We also work in ActiveCampaign, Mailchimp and MailerLite.

Do you also run SMS, WhatsApp and direct mail?

Yes, Enflow Digital runs SMS, WhatsApp and direct mail next to your email. SMS joins your flows and campaigns, with consent handled from the first message. WhatsApp adds a third channel with consent rules built in. Direct mail automation sends letters and postcards triggered by what a customer does, such as a high-value buyer who stops ordering.

Agency, consultant or in-house team: which fits?

An agency fits a store that wants strategy, copy, design and sending handled by one team without hiring. A consultant fits a store with its own team that needs a plan or a one-off fix. An in-house team fits a brand with enough email and SMS work to keep full-time staff busy all year.

Can you take over an existing account without losing our flows?

Yes, Enflow Digital works inside the account you already have, so your flows, lists, templates and sending history stay in place. We start with an audit of what is live. Then we keep the flows that earn, and fix or rebuild the rest one flow at a time, highest revenue potential first.

How do you decide which flows to build first?

We build the flows likely to earn the most first, based on your account data. That usually means the welcome flow, the abandonment flows for cart, checkout and browse, and the win-back flow. Post-purchase, loyalty and sunset flows come next. Our guide lists 10 automated email flows every ecommerce store needs.

Is it too late to start before Black Friday?

It depends on how much time is left and how healthy your list is, so start with the free audit as early as you can. A cold or inactive list needs warming up with smaller sends before volume rises, or more emails land in spam. After the audit, we tell you what is realistic in the time left.

Who will I work with?

Every account at Enflow Digital has a named project manager, a copywriter and a designer. The project manager is your main contact, the copywriter writes your emails and texts, and the designer designs them. The founders run the agency, but the team does the account work. Meet the team on our About page.

How much of our time do you need?

We need three things from you: access, brand files and approvals. Give us access to your email platform and store analytics, share your logo, fonts and brand guidelines, and say yes or no to each draft. Your named project manager runs the day to day, from the plan to sending and reporting.

Latest from the blog

Our newest guides on ecommerce email, SMS, Klaviyo and Omnisend.

Tell us about your store

Tell us what you sell, which email platform you use and what you want to fix, and we will reply by email.

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Book a free strategy session

We look at your account and come back with what to fix first.