Julius Urbanavicius Runs a Strategy Session for Omnisend's Customer Success Team

Julius Urbanavicius Runs a Strategy Session for Omnisend's Customer Success Team

In January 2025, Omnisend's partnerships team invited Enflow Digital co-founder Julius Urbanavicius to run a session with its customer success managers, the people who support Omnisend brands every day.

What the session covered

Julius shared how we plan email for ecommerce brands: which flows to build first, how we split a list by how many times a customer has ordered, and the strategies we use on client accounts. The team then brainstormed new ways to drive results for the brands they look after.

"Big thanks to Julius Urbanavicius for sharing his expertise and to our CSM team for their energy and engagement," Laurynas Ališauskas, Agency Partnerships Team Lead at Omnisend, wrote after the session.

Why we do this

Omnisend's customer success team and partner agencies help the same brands. When both use the same playbook, brands get consistent advice whether they ask Omnisend or us.

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Written by

Co-Founder, Head of Growth

Julius Urbanavicius is a co-founder of Enflow Digital and its head of growth. Before the agency he built international ecommerce brands, where email proved the most reliable sales channel. He writes about ecommerce email and SMS marketing on Klaviyo and Omnisend.

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